QHA Awards ~ Carrollee Hotel Wins Best Reno!

We were honoured to attend the QHA Awards for Excellence last week with the Carrollee Hotel, who was nominated for Best Redevelopment Licensed Premises Up To $2m, and they won! A lot of planning and hard work went into completing the heritage renovation. Along the way we experienced all the challenges of restoring a 115 year old hotel, and finished a complete renovation in 6 months.

More than 1200 hoteliers, partners and supporters of the Queensland hotel industry joined together to celebrate the very best of Queensland’s Hotel and Accommodation industry.

Congratulations to all of the winners, and thanks for the awesome night Queensland Hotels Association.

Before & After ~ Carrollee Hotel ~ Kingaroy, Queensland

The Carrollee Hotel was first built in 1904 by the Carroll family, is a grand two-story building with a federation style construction, typical of the regional hotels offering accommodation upstairs. Despite the original hotel being destroyed by fire, it was rebuilt in 1913 and many of those original features still remain today.

The last renovations were carried out in the 1980s and were a traditional layout with separate bar, bistro, office, gaming room and beer garden on the ground floor.

The first exercise was to identify which demographics to focus on. This followed a survey of all the other competition in town and identifying where we wanted to focus our business, which lead to the final design concept, layout and service. We were engaged to design and upgrade the hotel who also offer advice on identifying the market.

Bearing in mind the age of the building and the obvious heritage features of the building, the exterior was designed in sympathy with the charm of the original architecture.

To improve the flow of the building, the office was moved to the first floor, by removing the walls we created a lounge area in its place. The design also included removing the walls between the lounge, public bar and bistro, the gaming was also extended by removing the wall between the existing gaming room and a small function room, which was underutilised. By opening up the venue, the new design created an improved flow throughout. This also has made it more efficient for the staff to service all areas. All the lighting was replaced with low energy LED lighting.

As part of the realigning the hotel service to what we believe the market expected, the design of the bistro included bi-fold doors to the full width of the entrance, creating a café area between the two main bars and banquette seating to the opposite wall. This was highlighted by wide blackbutt flooring and totally redesigned bars and furniture.

As there were doors between each area of the hotel, removing all the doors and walls has made it easier for our staff to provide service to all customers. By opening up the foyer, creating the lounge area and designing a new cashier counter, the gaming room is no longer separated from the rest of the hotel.

The beer garden roof was lined with natural timber finish and insulated, plus the installation of new café curtains has created better comfort for the patrons from the cold in winter and the hot summers. Kingaroy experiences the extremes of temperate.

As the hotel is over 100 years old, with some non-compliant modifications, we discovered many structural and electrical issues which had to be re-engineered, rectified and certified.

They have already seen a dramatic improvement in business. In the first three weeks after re-opening, revenue increased 40-50% in all areas.

Not only do they have the best hotel in Kingaroy, but the best in the area. Congratulations for having the vision of restoring a great hotel.

3D Design Concepts for a Country Hotel Renovation

We started life as designers & interior architects, however throughout the years of projects not being finished well, we expanded into having a project management and construction teams. This way we can see our clients vision through to the end. The surprising bonus, is this process is cheaper and quicker than alternative of employing architects, engineers, plumbing, electrical, project mangers and a building company. Employing one company, instead of 6 is also more efficient on our clients time.

That said, we often work on building only projects too. While we have over 20 years experience in the hospitality & retail industries, our construction team exists to help bring businesses and spaces to life. Uniquely, we have the capabilities to combine planning, interior & exterior design, custom manufacturing, project management and construction to deliver practical, end-to-end solution. Our hotel and club industry experience means our services are based on an understanding of real world success, and deliver a better quality service that works for both the client, the venue and the customers.We finish our fitouts to highest standards, and take full responsibility and cover on all of our projects.

The following are few renders for a country hotel renovation, that will be completed this financial year.

Renovating while running your business can be a nightmare

The traditional method of renovating using an architect, quantity surveyor, engineer, project manager and builders can be overwhelming, and is usually a drawn out procedure costing loss of trade, profit and distracting you from actually running your business.

When adding up the true cost of an upgrade project, few owners or managers include the downtime for management and staff and what negative result it has on your business by being distracted from what you do best, run your business. There are also the time delays in having to co-ordinate all the above consultants who all work independently, let alone errors and oversights, which will all be at your cost. Due to these delays I have seen crucial deadlines not kept, costing further income and profit to your business.

There is a growing trend towards Design and Construction specialists to deliver a renovation where the business continues to operate during the project as you only have to deal with one company and you have a much better chance of getting the project completed on time and on budget.

Dr Donald Charrett, a barrister practising in building and engineering, wrote in the Australian Construction Law Newsletter about the trend towards design & construct (or ‘turnkey’) project delivery in Australia.

He points out that the advantage, from the principal’s perspective, is that there’s a single contract that delivers the entire project. The contractor carries the risk, not the principal.

The traditional method of project delivery separates design and construction contracts – and the principal carries the risk.

Unfortunately all design and construction companies are not alike as some are merely builders who subcontract the design which does not provide you with the combined experience to provide a truly successful outcome.

Hot Concepts is different, we have the business consultants, designers, architects, project managers, builders and fitout tradesmen on staff plus we work with a loyal team of sub-contractors who not only understand our passion to deliver you the best result, they consistently provide the best pricing and service.

We take care of the project from start to finish ensuring you save time and money without distracting you from running your business.

Opinion: Master Planning your Hotel or Club

Master Planning is establishing a clear direction for a business to grow into the future. To develop or improve through a high developed plan that balances and designs all elements. Developing a plan for a business is not only about the bricks and mortar, but how to build the premises to cater for constant growth improvement. In business it is long been accepted that there is no standing still, you are only moving forwards, or backwards.

From a marketing prospective, every business needs a sustainable point of difference to set them apart from their competition with your premises designed to cater for this growth. With combined skills in advertising, marketing, architecture, Graphic and Interior Design and Construction, Hot Concepts is arguably the only company equipped to understand how to combine all the elements necessary to build a successful business.

It starts with understand what the owners want to achieve, establishing what is the market for the business, what are the physical and financial limitations and working with all stake holders to achieve a plan which can be staged to suit these constraints. This process ensures that you have a clear path for the future in the most efficient way.

The Process of Developing a Master Plan

Depending on the role of the master plan, it could have various sections and be developed in several ways. However, some common denominators for a good master plan are explained in this section (see figure).

 

Feasibility Study

The feasibility study is an objective review of available options for development. It includes findings, analysis, and conclusions from the visioning and scoping exercises for a given site or inner-city area. It indicates whether the chosen site is suitable for the intended function, taking into account the financial, social, and environmental aspects of each proposal. Many comprehensive master plans start with a feasibility study in order to understand the site’s geographic, environmental, and historic context. This process builds on the information collected and analysis developed during the scoping phase. Any background reports that are deemed necessary (that is, hydrology, environment, cultural heritage, transport, and so on) should also be commissioned at this stage to inform the master planning process (Blackmore 1990).

Architectural and interior design renovations are bankable. Like anything in life, the more you put into, the more you’ll get out of it. And builders cannot build without design and drafting.

Thoughts by MD, Ken Ross

Helena Cafe & Restaurant

Interior Design, Graphic Design & Branding, Full Fitout.

Setting the standard in their marketplace, another great fit-out and renovation of a Persian cafe, with beautiful food. This renovation was not only done to stay up to date and fresh, but to improve functionality for the staff and owners. The project has been a great success for their business.

Papa’s Pancakes – The New Benchmark

THE NEW BENCHMARK – a small family operation selling Asian pancakes were wanting to expand, so they approached us to design and construct a complete tenancy fit out. The new location was in a high traffic area outside of a major supermarket and required a full retail configuration including a kitchen, prep areas and front service counter.

Though only a small 35sqm tenancy in Sunnybank Plaza, the Centre Management was so impressed with the design and fit out that they have set it as a benchmark for all new tenancies.

Browse the gallery here: Papa’s Pancakes Photo Gallery

Official Re-Opening of Bull ‘n’ Barra Restaurant

Club Beenleigh completed renovations to their Member’s Bar with Hot Concepts last year and turnover increased by over 50%. So naturally they approached Hot Concepts to renovate their  Bull ‘n’ Barra Restaurant and Function Rooms.

The official re-opening was an exciting evening for the local area with attendance from Local Councillors, Club President and Members, Management and of course the Hot Concepts Team.

The project involved a completely renovated restaurant, bar, kids room, two function rooms, bathrooms and an exterior render. The feedback has been unanimously positive from management, staff and customers.

Superoll – Now Open!

 

Taking over an existing tenancy in Sunny Park Shopping Centre in Sunnybank, the owners wanted to produce healthy vegetarian Asian meals and came to us with a brief for what they wanted to achieve.

The design incorporated a complete kitchen, front dining area, signage and graphics. This design was to emulate a clean, modern and fresh fit out which would emphasise the values of their product. Going by the numbers of people now dining there, it has been huge success.

View the Gallery

CINEPLEX OPENS FOR BUSINESS IN IPSWICH

Cineplex Redbank have already opened their doors with the eight cinemas screening ahead of schedule, in time for the Easter school holiday rush with the Deluxe Lounge and Cinema Café official ribbon cutting two weeks later attended by the Mayor of Ipswich, Councillor Paul Pisasale and Managing Director of Retail First, Steven Bridges.

The Cineplex boasts eight cinemas with sleek and sophisticated interiors including deluxe reclining chairs in every cinema. The “Deluxe Cinema” is fully equipped, fitted entirely with luxurious reclining chairs and is completely licensed. Linked to the Deluxe Cinema is the Deluxe Lounge where patrons can wine and dine before or after their movie as well as order food and drinks to arrive during a screening. The Deluxe Lounge offers an exclusive menu and is also licensed with a fully equipped bar providing a very DELUXE overall experience!

An innovative addition to the cinema precinct is the trendy cafe accessible to not just movie-goers, but to all shopping centre patrons, creating a new dining destination independent of the movie experience.