Our difference will set you apart

Driven to transform businesses for

the better, we deliver a complete

design and construction service.

Our family-owned business has been established since 2000 and in that time we have learned what it takes to design and deliver fitouts in a way that is exciting and stress free for you. We understand that a well-designed fitout has a profound impact on business efficiency and the way people perceive your business. That’s why we do things differently – so we can build real relationships with our clients and deliver impactful environments with minimal disruption. Our architects, industrial and interior designers, project managers and tradesmen work together to create contemporary designs and ensure your project runs smoothly. This streamlined approach allows us to be more flexible and responsive to your business needs. And we remain completely transparent, so you can engage us with confidence.

Through our design and fitout work, we have not only improved trade for our clients, we have also completely revitalised unprofitable businesses. That’s because behind every design we produce, there is sound business thinking, creative energy and the constant desire to create spaces with impact. You will find our office in Brisbane and our work is spread right across Southeast Queensland. Our whole team works under the one roof, making the design and build process more dynamic.

  • Solutions for retail, hospitality and office fitouts
  • Design and manufacture of custom furnishings
  • Fast turnaround times on design and installation
  • Hands-on project management support
  • Continued post-construction service


We design and build bespoke interiors and exteriors, for retail, hospitality and offices. Our focus is on improving businesses through the delivery of beautiful and profitable retail spaces, customer-focused hospitality environments, with inspiring and productive offices. Whether you have a budget of $100,000 – $5 million, our design and construction team delivers on projects of all sizes.

Whether you have a retail space, restaurant, hotel or office, the physical footprint of your business can positively engage your customers and staff alike.


Our fully qualified team has:

• Open Builders Licence with QBCC (registration 1002102)

• Master Builders Association membership (registration 19889)

• Full insurance cover of $20 million public and products liability

• Workcover certificate

• Safe work method statements (SWMS) – WorkSafe

Meet the team

From nice guys to design tragics and detail fanatics, we’re a team of out-of-the-box thinkers.

Ken Ross

Managing Director

Leading the team with more than 40 years of experience in marketing, hospitality & construction.

Nick Wilkie

Project Manager

Drawing on his formal trade in building and shopfitting to keep every project on track.

Michael McDowell


Brings a wealth of building experience to the table, with over 15 years in the industry.

Dennis Butler


Applying bankable architecture and an eye for detail to the design of commercial spaces.

Andrew Ross

Interior Architect

Developing innovative design concepts underpinned by practical business requirements.

Bindi Edmonds


Designing engaging environments that customers and staff enjoy spending time in.

Stewart Ross

Marketing Manager

Bringing his 15+ years of marketing and design experience, to personalise our service.

Sean Walsh

Site Supervisor

Monty Woolley


Jeff Small

Construction Manager

Adam Carver

Site Manager


Office Dog

Cruz, Cruzit, Little Buddy .. the master of spontaneous naps & lunch leftovers.
Hot Concepts Cancellation Policy                                                                                                                                                                            December 2016
We are a turn-key design and construction company and view each project holistically from start to finish, as we believe this is the most efficient and cost-effective way to a successful project.
The process starts with a nominated project budget, which is set as a preliminary amount and is subject to the client brief, design process, final scope of works and project pricing. Against this, we only require a retainer at a percentage of the preliminary budget which we nominate in our preliminary agreement.
In the unlikely event that a project is halted or abandoned during the process, we offer the ability for you to cancel the project subject to paying all expenses and costs including overheads and profit to date plus a cancellation amount equivalent to nominated retainer amount.