Start 2025 Strong: Use the New Year to Plan Your Venue’s Next Steps

The new year is a time of fresh beginnings and new opportunities. As the busy holiday season fades, January and February offer the perfect chance for retail and hospitality businesses to step back, reflect, and plan for the year ahead. Without the distractions of the holiday rush, this is the ideal time to focus on enhancing your venue and setting it up for a successful 2025.

Here’s how to make the most of this valuable planning period:

  1. Refresh and Revitalize Your Space

The quieter start to the year is an excellent opportunity to evaluate your venue’s interior design. Take a moment to assess:

  • Does the space feel inviting and current?
  • Are there areas that could use a refresh or upgrade?
  • Would a new layout improve flow and functionality?

Simple updates like introducing a fresh colour palette, rearranging furniture, or upgrading fixtures can make a big impact. These cost-effective improvements can breathe new life into your space without the need for major building works. Think of it as preparing a residential property for sale and what is required to make a venue more appealing.

  1. Plan Design Upgrades and Renovations

If larger renovations or redesigns are on the horizon, now is the perfect time to start planning. Use this downtime to collaborate with designers and suppliers to create a vision for your venue. Whether it’s reimagining your interior, optimizing your kitchen layout, or refreshing your brand’s look, planning ahead ensures you’ll be ready to hit the ground running when business picks up later in the year.

  1. Reassess Your Brand Identity

A new year is the ideal time to ensure your space aligns with your brand values and appeals to your target audience. Updating your interior design, signage, and furnishings can help reinforce your identity and create a more cohesive and memorable experience for your customers.

  1. Optimize for Efficiency and Growth

With fewer day-to-day demands, now is the time to fine-tune your layout for efficiency and future growth. Consider how your space could better support your team’s workflow or enhance customer experiences. Small adjustments now can lead to significant long-term benefits.

 

Elevate Your Space with Expert Colour Consultancy and FF&E Solutions

Creating a welcoming and functional environment is crucial for any business, especially in the commercial, hospitality, and retail sectors. At Hot Concepts Design Studio, we offer specialized colour consultancy and furniture, furnishings, and fittings (FF&E) specifications to ensure your space is both visually appealing and operationally efficient. Our services provide a cost-effective way to update your venue without the expenses of major building works or as a temporary measure while planning for a future extension or redevelopment.

The Impact of Colour Consultancy

Colour can dramatically affect the mood and perception of your space. Our colour consultancy services help you choose the perfect palette to align with your brand and enhance the customer experience:

  • Brand Consistency: We ensure your colour scheme reflects your brand identity and appeals to your target audience.
  • Psychological Impact: Our experts use colour psychology to evoke the desired emotions, whether it’s creating a calm atmosphere or an energetic environment.
  • Space Perception: Strategic colour choices can make small spaces feel larger and more welcoming, optimizing your venue’s layout.

Comprehensive FF&E Solutions

Choosing the right furniture, furnishings, fittings, and finishes, including floor coverings, is key to creating a cohesive and functional space. Our services include:

  • Tailored Recommendations: We provide personalized FF&E solutions that fit your design vision, budget, and functional needs, with a focus on integrating floor coverings that complement your overall design.
  • Prequalified Suppliers: We work with prequalified suppliers who are specifically vetted for their ability to deliver products that meet the rigorous demands of a commercial or hospitality environment, ensuring quality, durability, and style.
  • Supplier Coordination: We manage relationships with trusted suppliers and manufacturers to ensure timely delivery and installation of all elements, minimizing disruptions.
  • Quote Management: We handle obtaining and comparing quotes from various suppliers to ensure you receive the best value for your investment.

Why Choose Hot Concepts Design Studio?

  1. Cost-Effective Solutions: Our services offer a practical way to refresh and modernize your venue without the high costs associated with major renovations, making it an ideal solution for businesses looking to make impactful changes on a budget.
  2. Expertise: Our experienced team delivers innovative solutions tailored to your business needs.
  3. Holistic Approach: We consider every aspect of your space for a cohesive and appealing design, seamlessly integrating floor coverings, furniture, and decor.
  4. Collaborative Process: We work closely with you to align every decision with your vision and goals.

 

Optimizing Your Venue: Strategic Interior Design Solutions for Challenging Times

In these challenging economic times, enhancing your venue’s appeal and efficiency is more crucial than ever. At Hot Concepts Design Studio, we’re dedicated to helping businesses in the commercial, hospitality, and retail sectors thrive through strategic interior design solutions.

Here’s how we can support your business:

  1. Cost-Effective Design Solutions: We specialize in maximizing your budget without compromising on quality. Whether you’re looking to refresh your space or optimize operations, our cost-effective design strategies ensure every dollar counts toward enhancing customer experience and operational efficiency.
  2. Adaptability and Flexibility: We understand the need for flexibility in uncertain times. Our designs prioritize adaptability, allowing your space to evolve with changing business needs and customer expectations.
  3. Enhanced Customer Engagement: A well-designed interior not only attracts customers but also encourages them to stay longer and return frequently. We focus on creating inviting and functional environments that enhance customer engagement and loyalty.
  4. Streamlined Operations: Efficiency is key to profitability. Our interior solutions streamline workflows and optimize spatial layouts to maximize operational efficiency and minimize overhead costs.
  5. Comprehensive Consultancy: Beyond interior aesthetics, we provide comprehensive consultancy covering brand enhancement, signage design, and strategic space utilization. Our goal is to help you achieve sustainable growth and resilience in today’s economic climate.
  6. Proven Track Record: We have a proven track record of helping businesses navigate economic challenges through effective interior design. Our collaborative approach ensures that every project is tailored to meet your specific goals and budget constraints.

 

QHA Awards ~ Carrollee Hotel Wins Best Reno!

We were honoured to attend the QHA Awards for Excellence last week with the Carrollee Hotel, who was nominated for Best Redevelopment Licensed Premises Up To $2m, and they won! A lot of planning and hard work went into completing the heritage renovation. Along the way we experienced all the challenges of restoring a 115 year old hotel, and finished a complete renovation in 6 months.

More than 1200 hoteliers, partners and supporters of the Queensland hotel industry joined together to celebrate the very best of Queensland’s Hotel and Accommodation industry.

Congratulations to all of the winners, and thanks for the awesome night Queensland Hotels Association.

Before & After ~ Carrollee Hotel ~ Kingaroy, Queensland

The Carrollee Hotel was first built in 1904 by the Carroll family, is a grand two-story building with a federation style construction, typical of the regional hotels offering accommodation upstairs. Despite the original hotel being destroyed by fire, it was rebuilt in 1913 and many of those original features still remain today.

The last renovations were carried out in the 1980s and were a traditional layout with separate bar, bistro, office, gaming room and beer garden on the ground floor.

The first exercise was to identify which demographics to focus on. This followed a survey of all the other competition in town and identifying where we wanted to focus our business, which lead to the final design concept, layout and service. We were engaged to design and upgrade the hotel who also offer advice on identifying the market.

Bearing in mind the age of the building and the obvious heritage features of the building, the exterior was designed in sympathy with the charm of the original architecture.

To improve the flow of the building, the office was moved to the first floor, by removing the walls we created a lounge area in its place. The design also included removing the walls between the lounge, public bar and bistro, the gaming was also extended by removing the wall between the existing gaming room and a small function room, which was underutilised. By opening up the venue, the new design created an improved flow throughout. This also has made it more efficient for the staff to service all areas. All the lighting was replaced with low energy LED lighting.

As part of the realigning the hotel service to what we believe the market expected, the design of the bistro included bi-fold doors to the full width of the entrance, creating a café area between the two main bars and banquette seating to the opposite wall. This was highlighted by wide blackbutt flooring and totally redesigned bars and furniture.

As there were doors between each area of the hotel, removing all the doors and walls has made it easier for our staff to provide service to all customers. By opening up the foyer, creating the lounge area and designing a new cashier counter, the gaming room is no longer separated from the rest of the hotel.

The beer garden roof was lined with natural timber finish and insulated, plus the installation of new café curtains has created better comfort for the patrons from the cold in winter and the hot summers. Kingaroy experiences the extremes of temperate.

As the hotel is over 100 years old, with some non-compliant modifications, we discovered many structural and electrical issues which had to be re-engineered, rectified and certified.

They have already seen a dramatic improvement in business. In the first three weeks after re-opening, revenue increased 40-50% in all areas.

Not only do they have the best hotel in Kingaroy, but the best in the area. Congratulations for having the vision of restoring a great hotel.

What your customers want from your next renovation

by Sam Elliott.

This article by Sam Elliott resonates with us, as we’ve spent the past 20 years renovating hotels, bars, restaurants and clubs. While the director, Ken Ross, has been in the hotel industry for 40 years …

Soft renovations (new finishes, carpet, paint, lights, wall treatments, etc.) are an essential part of keeping your venue looking modern, fresh and appealing to your patrons. Whilst major renovations may only be affordable every 5-6 years, venues should be engaging in soft refurbishments in different outlets almost constantly to maintain relevance.

But are your renovations on trend and being completed in the most effective manner in terms of cost, quality and suiting your clientele? Researching your market and patrons is the most beneficial way to get the most out of your renovations. But where to start?

A venue wishing to make well-informed decisions based on fact, rather than on the basis of ‘I reckon’ or just to the ‘same old’, may wish to ask these three questions as a foundation of their background research.

  1. What does your market look like?

More often than not, renovations are completed as a “catch up” to the standard of a local competitor. Knowing your market well and what your competitors are offering can assist in getting ahead of the game and positioning your venue as the market leader rather than following the local trend. Remember your competitors are not just other clubs, it is the local Hotel, pub or other family entertainment centre. It’s also important in the decision-making process to not saturate the market with a similar offer, giving the opportunity to position your venue as a unique offering with a competitive edge in the market. Don’t limit yourself to just local competitors, branch out to the best bars in the state, or why stop there? If your bar is looking tired and you are looking for inspiration, I would always suggest going to venues that are doing it well. Take ideas from clubs, pubs, cafés, restaurants and boutique bars and determine if the things that make them a stand out would work in your venue. But equally important is to look at venues that aren’t performing well, ask the question why aren’t they performing and ensure not to make a similar mistake in your renovations.

  1. What do your patrons say?

Focus groups and surveys of your patrons offer great insights into what your consumer market considers as the most valued areas of the venue. However, the best results come from asking the right questions. A patron survey would hope to gain insights to not only the various demographic profiles of your patrons but also their psychographic behaviours, where the most popular areas of your venue are and what needs immediate attention, what is the general spend per visit and in each area, visitation frequency of your patrons and what it would take to increase their visitation to your venue rather than your competitors. The right questions asked appropriately provide valued feedback from a large percentage of your patronage, however, valued feedback can also be a result of focus groups. While not as large scale, focus groups serve as a free-flowing forum that generates ideas that are sometimes outside the box which, at a management/board level, had not been previously considered.

  1. Does the proposed renovation suit your future market and patrons?

What does your local market look like now and what will it look like in 5 or 10 years time? A renovation is not a small process to go through and understanding the market forecasts and predictions will have significant influence in the decision-making process. Understanding the emerging markets in your area can greatly assist in the future direction of your venue, sometimes changing the priorities of any planned renovations.

The greatest value of conducting this research is the process of bringing it all together, making sense of the information and applying this knowledge to your venue which allows for a more informed decision to benefit your patrons and the future of your venue. The team at DWS can assist in providing insights into gaming and food and beverage trends offering you a sound understanding of current and future developments that will make your decision-making process that much easier.

3D Design Concepts for a Country Hotel Renovation

We started life as designers & interior architects, however throughout the years of projects not being finished well, we expanded into having a project management and construction teams. This way we can see our clients vision through to the end. The surprising bonus, is this process is cheaper and quicker than alternative of employing architects, engineers, plumbing, electrical, project mangers and a building company. Employing one company, instead of 6 is also more efficient on our clients time.

That said, we often work on building only projects too. While we have over 20 years experience in the hospitality & retail industries, our construction team exists to help bring businesses and spaces to life. Uniquely, we have the capabilities to combine planning, interior & exterior design, custom manufacturing, project management and construction to deliver practical, end-to-end solution. Our hotel and club industry experience means our services are based on an understanding of real world success, and deliver a better quality service that works for both the client, the venue and the customers.We finish our fitouts to highest standards, and take full responsibility and cover on all of our projects.

The following are few renders for a country hotel renovation, that will be completed this financial year.

Opinion: Master Planning your Hotel or Club

Master Planning is establishing a clear direction for a business to grow into the future. To develop or improve through a high developed plan that balances and designs all elements. Developing a plan for a business is not only about the bricks and mortar, but how to build the premises to cater for constant growth improvement. In business it is long been accepted that there is no standing still, you are only moving forwards, or backwards.

From a marketing prospective, every business needs a sustainable point of difference to set them apart from their competition with your premises designed to cater for this growth. With combined skills in advertising, marketing, architecture, Graphic and Interior Design and Construction, Hot Concepts is arguably the only company equipped to understand how to combine all the elements necessary to build a successful business.

It starts with understand what the owners want to achieve, establishing what is the market for the business, what are the physical and financial limitations and working with all stake holders to achieve a plan which can be staged to suit these constraints. This process ensures that you have a clear path for the future in the most efficient way.

The Process of Developing a Master Plan

Depending on the role of the master plan, it could have various sections and be developed in several ways. However, some common denominators for a good master plan are explained in this section (see figure).

 

Feasibility Study

The feasibility study is an objective review of available options for development. It includes findings, analysis, and conclusions from the visioning and scoping exercises for a given site or inner-city area. It indicates whether the chosen site is suitable for the intended function, taking into account the financial, social, and environmental aspects of each proposal. Many comprehensive master plans start with a feasibility study in order to understand the site’s geographic, environmental, and historic context. This process builds on the information collected and analysis developed during the scoping phase. Any background reports that are deemed necessary (that is, hydrology, environment, cultural heritage, transport, and so on) should also be commissioned at this stage to inform the master planning process (Blackmore 1990).

Architectural and interior design renovations are bankable. Like anything in life, the more you put into, the more you’ll get out of it. And builders cannot build without design and drafting.

Thoughts by MD, Ken Ross

Papa’s Pancakes – The New Benchmark

THE NEW BENCHMARK – a small family operation selling Asian pancakes were wanting to expand, so they approached us to design and construct a complete tenancy fit out. The new location was in a high traffic area outside of a major supermarket and required a full retail configuration including a kitchen, prep areas and front service counter.

Though only a small 35sqm tenancy in Sunnybank Plaza, the Centre Management was so impressed with the design and fit out that they have set it as a benchmark for all new tenancies.

Browse the gallery here: Papa’s Pancakes Photo Gallery

AHG EXPO 2015 A SUCCESS!

Hot Concepts exhibited at the recent Australasian Hospitality and Gaming Expo in March, at the Gold Coast Convention Centre. Thanks everyone to all the positive feedback on our stand!